We create products and services that work. For you and your customers
While we have many talents spanning everything from surfing to skydiving, coasteering to chess, our heart lies in digital experiences – specifically designing, building, integrating, releasing and maintaining them across web, tablet and mobile.
We define strategy through three key elements – vision, goals and initiatives. By defining your vision we can set goals to deliver new initiatives.
To create a sound product strategy, we first set out to understand the problem it needs to solve. We then work in sync with you to distil the project needs and set out a plan to deliver exactly what you want. From here we can develop the product or service your audience needs, wants and ultimately loves.
02. Research and insight
Great research leads to the greatest insight. We focus an eagle eye on every datum, every morsel of feedback and every customer conversation to understand their behaviours and needs.
By taking a customer-focused approach we can inform our design processes at every stage and build the best products and services in the leanest, most agile way. We combine the power of information with technology to create beautiful products and services.
03. Brand development
We relish the challenge of building a brand from the ground up. From visual identity to voice, brand marks to icon sets, colour palettes to typography, we can translate your targets and expectations into a unique brand built explicitly to serve your needs.
Simply, we create brands that stand out from the corporate crowd, optimised for the digital world.
04. Experience design
By understanding user behaviours, we create focused, intuitive and engaging solutions based on real needs.
Using tried and tested research methods to dive into your and your customers’ requirements we create concepts based on real world data, not assumptions. We test these concepts throughout the design cycle, iterating based on customer insight to help shape and improve every experience.
05. Visual design
We’re multidisciplinary problem solvers who specialise in creating experiences that are simple and delightful to use.
Aesthetics are important. Just as important is that they work in perfect unison with the user experience to create an interface that takes complexity out of interaction, that represents your brand elegantly, and that allows your customers to make the right choices.
We work with you to build a technical strategy that delivers real change within your organisation. Then we create the roadmap to implement that strategy set to a timeline that means you can measure performance, meet goals and deliver a dynamic technical future.
Good prototyping is key to understanding usability issues and ensuring a customer-focused approach. Oh, and it’s a proven aid to getting stakeholders to buy in.
We can quickly build rapid and robust interactive prototypes that test and iterate early concepts and demonstrate customer journeys and behaviour.
03. Front end development
Our focus is simple – bringing designs to life in clean code. We build robust, production-strength websites and web apps that are lightweight, elegant, fast, accessible and unbelievably easy to use.
Creating responsive, engaging and awesome websites and web apps is what we do best. Maybe better than anyone.
04. Component libraries
Well stocked component libraries help reduce development lag, improve workflow and dramatically enhance consistency across your digital touchpoints.
With reusable HTML components and production-strength code, we build hand-crafted modular code frameworks and digital front end asset libraries bespoke to your requirements.
05. Back end development
We base our work on PHP, an open-source language widely used and supported by hosting providers.
With expert back end developers integral to our team, we create concept-to-completion solutions of any size and complexity. Our back end and front end teams work in unison across every stage of the development cycle to ensure our solutions integrate seamlessly. This removes conflict, saves time and hassle and creates more reliable, more beautiful products and services.
06. Content Management Systems
Every project is different, so our content management approach is adaptable to the requirements and idiosyncrasies of each. That may be a pre-packaged CMS platform or something bespoke built purely to your requirements.
We can work with any CMS – open source, multi-language, multi-time zone, the simple to the complex.
07. Hosting services
Why spend time and money developing a beautiful and elegant website or app if you don’t maintain it and make sure it’s reliable?
A reliable and consistent user experience is imperative to any business’s success. We provide hosting services and all-day, every-day support so you always have peace of mind.
What we can do...
Design and build your product or service from the ground up
From inspiration all the way to implementation, we make great ideas market ready. See Vala Health
Modernise your existing digital experiences
Whether it’s solving usability issues, revamping out of date designs, making sites responsive or applying a mobile-first design lens, we make the old new.
Add new services and features to your existing digital offering
From expanding your product and service offering to making your proposition clearer and more compelling, we make the lightweight feature rich.
Increase your speed and performance
Attention spans are short, and a sluggish site with long load times can put people off your product and service. We can make your site lightning fast.
Improve your accessibility compliance
Accessibility should be baked into your site from the ground up. We improve the digital experience for people with disabilities to maximise your audience potential.
Create consistency across your web experiences
Multiple online identities can dilute your brand and efficacy and confuse customers. We align brand presence across digital touchpoints to create a cohesive, compelling online presence.
Cut the cost of building and maintaining your digital service
Creating a compelling digital experience can be expensive. We have the experience and established processes to cut costs and speed up timelines, making it cheaper and quicker. See Vala Health
How we do it...
Over the last ten years we’ve established our own project culture and methodology that’s as crucial to our success as our development and design skills. We call it DDAgile.
In essence, DDAgile is a set of delivery principles that defines our culture, shapes our workflow and provides the foundation from which we can accelerate any project quickly and efficiently through its lifecycle. DDAgile is also a suite of super-adaptable tools and practices that allows us to explore every aspect of every brief and to build logically and fluidly, ensuring our development and design teams work in unison and harmony to build the best possible product or service.
Key to everything is great communication – between our own teams as well as project stakeholders – where regular, honest conversations are the best way to make sure we deliver the digital transformation you want.